RMHN will help you prepare for whatever the future holds. The keys to success in the future will be collaboration, efficiency, waste reduction and quality. And, while we can never be certain what challenges we’ll face in the future, what we do know is that health care is changing rapidly.
A member of our senior management team will walk you through the enrollment process and work directly with you during the application process. Call us at (866) 275-7646 or (406) 238-6066 or contact us online, and we will get back to you within one business day.
RMHN also partners with healthcare providers who are not RMHN members. Our non-member clients can improve their operations and reduce expenses by outsourcing one or more business management services to us. These services are available for purchase on an a la carte basis.
When you join RMHN as a full member, you are joining a group of more than 650 providers including physicians, hospitals, surgery centers, chiropractors, physical therapists, mental health professionals and others. When you become a member of RMHN, you become part of a comprehensive network.
Many benefits come with membership to Rocky Mountain Health Network, some of which are exclusive to members. Two of our member-only services are payer credentialing and third-party payer relationship development. These two services alone have helped new practices get off the ground, increased patient bases for established practices and generally helped all those in between achieve better reimbursement rates.
In addition to services included with membership, you may elect to purchase other RMHN services at a discounted member price. Some services that are included in your RMHN member benefits package include:
Credentialing: RMHN provides you with one application that we use to credential you with dozens of payers
Contracting: RMHN is a ‘messenger’ model Physician Hospital Organization. RMHN members rely on the management of RMHN to consult and contract with third party payers, representing the overall best interest of the membership.
Contract management: RMHN manages all of the third party payer contracts on behalf of its membership
Yes. RMHNs’ IT backbone is Internet-based. Our office can communicate with yours regardless of your location.
Absolutely. Our healthcare business solutions are built around your organization’s philosophy and business needs.
Yes. We have staff specialized in dealing with government and commercial payers.
Yes. While all RMHN healthcare business solutions are available to all providers, individual services (like billing or collections) can be purchased individually by your practice. RMHN will help you with your specific business needs.
Yes. RMHN will either interface with your practice management system, entering real-time notes in your system, or you will access our software and observe activity as it is being performed. Either option allows up-to-the-minute access to current activity.
The RMHN Board of Directors is represented by physicians, ancillary providers and healthcare facilities. Additional committees are comprised of our organization’s members. Members are encouraged to be active participants in the organization.
Yes. RMHN maintains representation in the country’s major healthcare organizations and actively participates in ongoing legislative issues relating to healthcare.
Yes. RMHN’s current membership includes several hospitals in the region. Critical Access Hospitals find our services especially beneficial. We make it easy for them to participate with most of the payers in the state. And our health care business services can be a very cost effective alternative.
Membership in RMHN includes:
RMHN has contracts with some of the most widely known networks in the region. Members have access to the 29 payer contracts. You determine which third party contracts are best for you.
Simply pick up the phone and call us at (866) 275-RMHN or (406) 238-6066. If you prefer, you can contact us online. We look forward to hearing from you!
Jenelle brings 10 years of medical experience to her role as a Provider Enrollment Specialist. She joined RMHN in October 2023 after being a part of the medical field in Billings working in direct patient care in specialty clinics. She has done it all including billing, accounting, and claims.
Jenelle was born and raised in Billings where she graduated from MSU-Billings with a dual bachelor’s degree in business. Jenelle and her husband welcomed their daughter, Olivia, to the world this last year and has become their pride and joy. When she isn’t at work, Jenelle and her husband are outdoors with their families camping, fishing, and swimming.
Jenelle is very excited to work with all the providers in order to make their onboarding process as smooth as possible with insurance networks so providers can focus on providing the best care possible to their patients.
Mollie brings 8 years of medical experience to her job as Provider Relations Specialist. She joined Rocky Mountain Health Network in March of 2021 as the Executive Assistant, then moved into the Provider Enrollment Specialist, before becoming RMHN’s Provider Relations Specialist. Prior to her employment at RMHN, Mollie worked at Billings Clinic and Department of Veterans Affairs.
Mollie grew up in Billings and attended Billings West High School. She earned her Bachelor of Science degree in Healthcare Administration with an emphasis on Business Management from MSU-Billings in 2021. On her time away from the office, Mollie enjoys spending time with her husband and two young boys.
Lori brings 30 years of medical experience to her job as Government Payer Enrollment Specialist. She joined Rocky Mountain Health Network in July 2006 as a Medical Biller after working at St. Vincent Healthcare for 13 years in the Admitting Office and Surgery Plus.
Lori grew up in the Midwest and moved to Billings in 1975. She attended Billings West High School and earned her bachelor’s degree from Montana State University-Billings. Lori has also earned her CPC credentials.
She loves detail oriented work, working with provider offices and the challenge of learning something new every day. Lori also enjoys making stained glass, reading, spending time with her family and making people smile
Christy joined Rocky Mountain Health Network in October of 2015. She brings 20 years of experience in the medical industry, ranging from marketing, practice management, consulting, and revenue cycle management. Christy is a member of the MTMGMA and the MGMA. Christy oversees all of the Billing, Collections, Coding and Scanning services offered at Rocky Mountain Health Network for independent medical practices across Montana and Wyoming.
Christy was born in Miles City, MT, and was raised on a ranch in southwestern North Dakota. She moved to Billings to attend college and graduated from Eastern Montana College. Christy received a Bachelors of Science in Business Administration Management in 1995. When she is not at work, Christy and her husband are actively involved with their two daughter’s sporting activities. Christy and her family enjoy everything Montana has to offer including the amazing skiing, water sports, volleyball, basketball and soccer.
Christy is very excited to work with all the various medical specialties we have the privilege to serve. The goal within the Healthcare Business Services division is to “take care of your revenue cycle, so you can take care of your patients.”
Burke Kufeld has over 25 years of experience working in healthcare finance. Burke graduated with a Bachelor’s of Science in Business Finance from the University of Montana and later earned a Master’s of Business Administration with a Finance emphasis degree from Washington State University. He started working for Lutheran Health Systems (now Banner Health) at their System Office in Fargo, ND before taking leadership positions at facilities in Brush, Colorado and Loveland, Colorado. Burke then worked for the Sisters of Charity of Leavenworth Health (now Intermountain) at St. Vincent Healthcare in Billings and Holy Rosary Healthcare in Miles City. Prior to coming to Rocky Mountain Health Network, Burke served as the Chief Financial Officer for Rimrock Foundation in Billings. Burke has extensive experience working in healthcare finance including strategic planning, budgeting, staffing productivity, and capital and operational analysis in both rural and non-rural settings.
Lacey joined Rocky Mountain Health Network in July 2015. She brings an in-depth knowledge of healthcare data, reporting and analytics to her new role. Population health has become an integral part of health care as payers are shifting to reimbursement based on quality of care rather than traditional fee-for-service. Lacey’s role for Rocky Mountain Accountable Health Network, an accountable care organization, is to facilitate and support the goal of accountable care, which is to ensure that patients, especially the chronically ill, get the right care at the right time, while avoiding unnecessary duplication of services and preventing medical errors. Using data analytic tools and reports, she works with Care Coordinators, quality team members and medical staff to reach the targeted patients.
Lacey earned her Bachelor’s degree in Business Administration-Management Information Systems from Montana State University-Billings. She is also pursuing her Registered Health Information Technician (RHIT) certification.
Lacey has worked in many different aspects of healthcare including IT, Electronic Medical Record (EMR) management, medical billing software implementations, skilled nursing facility administration, Third Party Administrator (TPA) experience, and healthcare clinic administration.
Her passion for analyzing patient data for the purpose of improving patient care while controlling costs is what drives her motivation to ensure the success of the ACO.
Carol has been involved in healthcare in Billings for over 25 years and brought her expertise and knowledge to Rocky Mountain Health Network in August of 2014. Prior to the move to Rocky, Carol played a key role in the marketing, planning and business development department at St. Vincent Healthcare. Her work in healthcare includes 10 years at the Yellowstone Community Health Plan, one of the first managed care products in the region designed to improve access to care while improving quality and lowering costs.
Carol is a Montana native, born and raised in Bozeman. She received her BSBA in Accounting from Montana State University Billings and her MBA from the University of Montana in Missoula. She will tell you she’s a successful product of the Montana University System, having graduated from 2 of the state’s higher education institutions and having attended MSU in Bozeman and Montana Tech in Butte. Carol is an avid volunteer in Billings. She has served in leadership positions on the boards at MSUB and the MSUB Foundation, Yellowstone Art Museum, and Good Earth Market. She was recognized as an MSUB Outstanding Alum. She was an honoree from the YWCA’s Salute to Women and was most recently recognized as one of the 20 most influential women in Billings.
Carol will tell you that one of her personal goals is to help the community she lives in be healthier. Working at Rocky Mountain Health Network and its affiliated organization, Rocky Mountain Accountable Health Network, gives her the opportunity to realize this goal. The future of healthcare is really going to be about “health” and Carol is excited to be leading Rocky to that future state.